Question 1

How do I place an order?

Accepted Answer

You can browse our menu, select your favorite meals, add them to cart, and proceed to checkout. Choose your delivery address and payment method to complete your order.

Question 2

What are the delivery timings?

Accepted Answer

We deliver from 7:00 AM to 10:00 PM daily. You can select your preferred delivery time slot during checkout.

Question 3

Can I cancel my order?

Accepted Answer

Orders can be cancelled within 10 minutes of placing. After that, cancellation is not possible as we start preparing your fresh meal immediately.

Question 4

How does the subscription work?

Accepted Answer

Subscribe to a meal plan of your choice (7, 14, or 24 days). You'll receive fresh meals daily at your preferred time. You can pause or modify your subscription anytime.

Question 5

How do I earn reward points?

Accepted Answer

Earn 25 points for every ₹100 spent. Refer friends for 200 points each. Maintain a 7-day order streak for bonus points!

Question 6

What if I have dietary restrictions?

Accepted Answer

All our meals come with detailed nutritional information. You can filter by dietary preferences and customize your bowl to meet your needs.

Question 7

How do I contact support?

Accepted Answer

You can reach us via chat, call (+91 9876543210), or email (support@healthyome.com). Our support team is available Mon-Sat 9AM-9PM.